Central Desktop: How to make a case for new technology to your CIO + IT team

Blog_helpful-geek-featured

New Year(ish). New Article.

Gartner have made some bold predictions that state that by 2017, the CMO will be be spending more on technology than the CIO. Well, if that’s true, CMOs need to read this right now, because buying technology for the business – even in today’s SaaS environment, isn’t as easy as clicking your fingers. They need to know how to pull together a cast-iron business case.

Luckily, this article contains five tips to make the process a little easier.

There’s nothing more unsatisfying than introducing a new system into an organization and seeing it fail. It’s a waste of time, a waste of money and a waste of opportunity – and yet it happens all the time. Usually, it has nothing to do with the technology; these failures are almost always about adoption. Whether a system is over-hyped, under-utilized or simply not fit-for-purpose, the result is the same.

Unfortunately, these precedents can make it more difficult to introduce systems in the future, as “system apathy” sets in and users become inured to promise and cynical about change. This apathy can also spread to those people who install the system: IT and the CIO. Instead of a new solution, they may see ill-conceived plans, a lack of ROI and negative impact on their credibility. The erosion of the business benefit of these systems can have a massive impact on the bottom line.

[…]

It’s great that CMOs are tech-savvy, but they need to show more than a recognition of technology benefits, and start to pick up on best practices from the IT world to really bring the CIO back into the fold.

Put simply: to get a CIO on your side, you have to think like a CIO. And that means going back to the business case.

Read the full article over at Central Desktop.

Central Desktop: Cloud App Usage in the Workplace

Skynet - Central DesktopRogue cloud apps – it all sounds a little ominous, as if Skynet will be raising its ugly self-aware artificially-intelligent head sometime soon. Of course, it’s nothing of the sort; it’s just a bunch of employees trying to bring the some of the benefits of consumer life into the workplace, and why shouldn’t they?

In my latest article for Central Desktop, I look at how you can make cloud applications work for you, rather than giving you a headache, and make a plea for IT departments to drop the “command and control” attitude and start collaborating.

Here’s the obligatory extract:

Cloud busting. No, not the fabulous Kate Bush song, but rather what most IT departments would like to be doing. Personal clouds and cloud apps are subjects of growing concern to corporate business, something highlighted in Forbes columnist Joe McKendricks’ article “Corporate Crackdown on Rogue Clouds Has Begun, Survey Suggests” – based on the PMG “Cloud Sprawl 2013′” survey. The trouble is, as always, that numbers only tell one side of the story, and articles wrapped in jargon and littered with percentages aren’t always helpful.

The questions we should be asking ourselves are: what is this really telling us and what should we be doing about it?

Read the full article over at Central Desktop.

Central Desktop: CMO vs. CIO? The future of marketing + IT

Logo for Central Desktop

It’s been a couple of months since my last guest post and the withdrawal symptoms have started to kick in. So here it is, my latest article at Central Desktop: CMO vs. CIO? The Future of Marketing and IT

A short extract for your perusal:

Just a few years ago, asking the question whether the CIO and CMO roles were merging would have been madness. They couldn’t have been further apart. The CMO was a key part of a company’s leadership team, driving performance and changing the course of the organization, while in most cases the CIO didn’t even have a seat at the table.

That’s no longer the case – or, at least, that’s what we’ve been led to believe. If you believe Gartner’s January 2012 report entitled “By 2017 the CMO will Spend More on IT Than the CIO” and IBM’s annual CIO surveys, it would seem these two roles are on a collision course. Is it true?

Read the full article at Central Desktop.

Central Desktop: Why you should keep IT off your cloud

Logo for Central Desktop

I’m on a roll at the moment, working on a lot of guest posts, so apologies for the lack of updates right here on the blog: there will be more in the next few weeks. Having said that, here’s the latest article at Central Desktop: Why you should keep IT off your cloud (if you don’t want to make the most of the opportunity.)

It’s something that’s close to my heart as an IT nerd – the changing face of IT and why you should keep them close when implementing cloud services. I promise, we are useful. What’s more, you also get to watch a clip from the brilliant UK sitcom, The IT Crowd.

Here’s a short extract:

Cloud systems – the perfect opportunity to take control of your processes and practices. A system that can boost your productivity and that you can mold to your exact requirements, all without the interference of IT. No infrastructure requirements, no development, no overcomplicated business analysis and project management – just the appointment of a vendor who can take away the pain and make things happen.

Or is it?

Here are four reasons why you should break out of this fallacy and involve IT when implementing cloud solutions.

Read the full article at Central Desktop.